A favicon is a tiny image (just 16 pixels square) that will display on your browser’s tabs (and sometimes address bar). Adding one is very simple and can give that little bit of extra visual assistance when visitors to your cloud site have too many tabs open!

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Importing users into realsmart couldn’t be easier! Simply follow this simple guide to get all your users online in Realsmart within minutes.

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If you want to add a front page message rather than a list of new posts, here’s a quick way of achieving that.

What we’re going to do is:

1. Add a new post
2. Make it sticky post on the front page.
3. Remove the ‘post’ styling.

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The ‘Webcell’ editor doesn’t just allow us to post plain text and images. Through HTML code we can create almost anything. This guide will take you through the HTML process step-by-step and give you a few practical examples of what you can achieve.

Using the ‘Webcell’ editor

Just in case any of you were wondering, this is what we call the ‘Webcell’ editor.

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If you’re serious about using the ‘Advanced CSS Editor’ then we suggest you download a handy little Firefox plugin called ‘Firebug’. Firebug integrates with Firefox and allows you to edit, debug, and monitor CSS on any page. (more…)

A small snippet to resize the realsmartcloud site slideshow

By default the sideshow on all cloud sites is 960 pixels wide (the width of the site) and 260 pixels high but you can change this quite easily…

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A CSS snippet to adjust the height of your realsmartcloud header.

Maybe you have a long thin logo to add to your header background or you want more space around your logo – if so, fear not.
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A quick overview of the realsmartcloud Advanced CSS Editor

The realsmartcloud Smart Options plugins offer some really easy features to style your cloud site and keep in within the brand of your school or organisation.

However, sometimes it is necessary to dig a little deeper into the code to get the desired results. We’ve started to build a library of CSS snippets on our support site to better explain how you can tweak your cloud site into submission.
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If you’re one of the many schools we’ve worked with to set up a dynamic integration between realsmart and your SIMS MIS system, we’d like you to check that the link is still working.

We’ve noticed that in some schools the integration which should synchronise users daily hasn’t worked recently.  It’s obviously very important that this is running regularly, as you’ll have new staff and students with you in this academic year who will need access to realsmart.

We’re in the process of contacting all the affected schools but in the meantime, if your realsmart member data is not being kept up to date, here are a few things we’d like you to check, which might be the cause of the problem:

1) Has the scheduled task been deleted?

Chances are, this was set up on your SIMS server, so check there first, unless you know it was set up elsewhere. If it’s no longer there, please email support@smartassess.com, and we’ll resend the instructions to set this up again for you.

2) Is the URL in the scheduled task correct?

Towards the end of 2010, we changed servers, and emailed all our SIMS schools informing them of a change to their task, but this may not have been actioned in your school. The URL in the scheduled task should be:

https://www.rlsmart.net/webservices

3) Has the username/password used in the scheduled task been changed/removed?

If you have used a regular SIMS account to set up the automated integration, then these could have been changed, which would stop the integration from running.

4) Have you moved or changed your SIMS server?

If your server has been moved or changed, chances are it could no longer be set up. If you need instructions on how to set the task up again, please email support@smartassess.com, and we’ll resend the instructions to set this up again for you.

5) Have the files been deleted?

If your scheduled task is still set up, then you’ll be able to find where the files should be from here, probably in the “Start in” field. Check this directory to make sure the files are still there. If not, they can be downloaded from this link:

http://data.rlsmart.net/admin/mis_import/RealsmartSimsWebService.zip

6) “I’ve checked everything above” or, “I don’t know where to look”.

There should be a file called ‘realsmart.log’ in the same directory as the .exe file. Please send this to support@smartassess.com, and we’ll be able to look into this for you and advise on the issue.
If you don’t know where to look, or you have a Managed Service and no access to your SIMS server, please email support@smartassess.com, and someone will be in touch to assist you.

Please notify us if you think you’ve found or solved the issue, along with the time of day that the schedule is set to run, and we’ll check our sever log to make sure the data is coming across as it should.

Thanks for your co-operation.