Welcome to the realsmart blog.

The aim of the blog is to act as a central point to get help with your realsmart tools. The blog will be regularly updated with the latest news and any support topics we think may be useful to realsmart users.

The realsmart platform features ‘callouts’ (that’s what we call those helpful yellow balloons!). These aim to enhance your realsmart experience, offering useful advice about the tools you are using. They are intelligently programmed to show just when you need them; you can close them at any time.

Should you need further help, just head to the ‘help’ menu at the top of the tool pages and you will be directed to a support page for that tool; if required, this post will also contain a link to a video tutorial.

The blog can be accessed from many of the pages within realsmart:

From the dock:

The main dock within realsmart has callout help balloons which show what features are available and what they can do for you. The help dock help callout can be turned on and off from your ‘my profile’ page.

The question mark at the top right of the dock will bring you to the blog to start searching for the help you need.

From the realsmart tools:

Each of the help callouts within the realsmart tools feature a ‘learn more’ button. Clicking this links directly to a post within the support blog that will assist with your build. If you require further assistance, a link within the blog post will take you to a video tutorial showing you how to get started with your build.

You can also access the blog from the drop-down ‘help’ menu in the toolbar.

Search

Using the search function at the top of the page, you can search the entire blog for posts relating to specific tools or problems; alternatively you can use the categories in the side bar to the right to browse by pre-defined sections.