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How to change a username- change in google then realsmart.

always update google user 1st when re-naming users

Updated 20 hours ago

1- Edit the Users Email Address in Google 1st

log on to Google Admin and edit the users Email Address. (you need to be a google superadmin user to do this)

  • Search Google for the user you have amended.

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  • Select the user

  • Select "RENAME USER" option on Left hand side of the page

  • Edit the 'Primary Email' for the user as below

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  • Hit RENAME button

Now move on to renaming the user in realsmart

 

2- Edit the Username in smartadmin 2nd

If you would like to rename a user follow these steps:

  • Log on to smartadmin here

  • On the left-hand menu navigate to "Users" and start tying the name into the "Search users and groups:" box- Clcik on the user that you want to Edit

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  • Select the user to be re-directed to the users profile page

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  • Change the username to match the new google username and hit "Save User" at the bottom of the page.

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  • This change will update the username in realsmart

 

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