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Chromebook sign in using realsmart QR codes

QR sign in for Primary Schools

Chromebook login using realsmart

simplify chromebook login and sign your users straight into your school website

Summer Admin Tidy-up

It’s the Summer Holidays and everyone knows that the summer holidays are a busy time for school administrators with lots of new kit to unbox and install. We have made it nice and easy for you to manage your year end jobs in smartadmin with the easy to follow guide and FAQ.

How to add users in bulk to realsmart groups

e.g. adding all of your year 7 students in to a new group

Adding groups to groups in smartadmin

Creating a new group combining many existing groups

Manage group settings

Easily manage your group setting in realsmart

Quickly add users to groups from a csv

Adding users on mass to groups can be really time consuming. Realsmarts csv uploader simpifies and speeds up the process

Specific users are being suspended very often. Why is this happening?

How To Clear Your Cache

Display Scheduled Images And Information Around Your School With Chrome Sign Builder

What the 'NOT SECURE' warning on Google Chrome means for your smartsite

realsmart SEO Guide

Add houses to your smartsite with smartHouses

Getting Started with your smartsite - video playlist

Site Accessibility

Schools are partially exempt but do need an accessibility statement.

Smart Alerts

Switching on your Snow theme

Add some snowy festive cheer to your website

Check that your school website is compliant

School website compliance

Add Flipbooks to your School Website

Create clickable flipbooks from PDFs on your school website

Trust admins access to all schools

Jump between your schools from your admin area

Why can’t we select other themes for our website?

The New smartsync settings guidance

Google APIs

September Sync FAQs

How does smartsync work?

Google Classroom

What to expect from smartsync created courses during the summer break.

Getting started with your smartsite

A Parent’s or Guardian's Guide to realsmart

The complete list of realsmart user guides

Remote teaching with Google Meet/Hangouts

Learn how to enable and use Google Meet/Hangouts to teach remotely

Smart Parents Admin Guide

This is an admin user guide to help admins set up Smartparents App

What is Cpanel?

What cpanel does for you and your school, what features does cpanel have, and how to navigate the cpanel.

Setting up Cpanel for Admins

How to set up cpanel for your users.

Enabling Cpanel on Your Smartsite

How to enable the new version of cpanel on your smartsite, you can switch back to the old version at any time.

[shortcodes] Master List

A list of all shortcodes.

Data Processing Agreement

Cookies Policy- GDPR compliance

realsmart login box stopping me from accessing other accounts

Check your Google Vault backups are set up correctly.

Google Classrooms Not Created For A Teacher

Moving school and need to transfer your data to another account

Only available for transfers from G Suite for Edu accounts but you can transfer to any account inc gmail.com accounts.

Creating a new google Organisation

Allow users to set up google 2-Step verification

Prevent spam, spoofing & phishing with Gmail authentication and MTA Strict Transport Security (MTA-STS) for your domain

Set up SPF, DKIM , DMARC and MTA-STS for your organization

YouTube videos within Google Workspace for Education

Starting February 20th 2023 google are beginning to roll out additional updates to the YouTube player within Google Workspace for Education services.

Are Students removing themselves from classes in google Classroom?

Google have recently added a setting to prevent this.

Create a bespoke Google Classroom

Teachers or SLT are requesting bespoke Classes. Create them in smartadmin.

Google Shared Drive update

Google have rolled out a shared drive update setting the default shared drive limit to 100 GB

Google AI Pro for Education

We are your google trusted partner so can assist with Gemini licenses.

smartadmin

Automatically sync Parents and Guardians to Google Classroom

Syncs parents contacts from your MIS to realsmart and google classroom

Sync Staff and Students MIS Profile Photos to realsmart and google.

This requires the Optional "Photo read" scope to be allowed in your Wonde Dashboard

Reset passwords for a group of users in smartadmin

User creation and password management

Bulk Reset User Password

This article is for Admins only to reset staff or students passwords in bulk

How To Reset Student Passwords Using Your Teacher Account

Reset a students password

Manually Import Users Via CSV File

Update or create users by csv import

How to add users to realsmart groups

Manage your groups and classes in realsmart

How to change a username- change in google then realsmart.

always update google user 1st when re-naming users

Why are users being removed from manually created groups?

User was added to the MIS But Hasn't Appeared In realsmart

Force users to update their passwords

With new options to set password complexity, expiry duration and number of characters

Create a new user manually

Daily sync automatically creates any new users in your MIS but you need accounts that are not in your MIS. e.g Governors or supply staff etc.

Setting your Default Passwords

admins can change the default for staff and students

Deleting & Restoring realsmart Users

How to delete a user from realsmart and Google, and how to restore the user back to realsmart and Google.

Allow external users to send emails to a groups

Edit a realsmart group setting so external users can email a groups

Temporarily Protecting a group of Users

Chromebook sign in using realsmart QR codes

QR sign in for Primary Schools

Google Classroom - teacher is not appearing in a class

How to check teacher access for Google Classroom in smartadmin

How to add teachers to Google Classroom via smartadmin

There are many reasons you might want to add another teacher to a google classroom for example staff absence, class sharing or a head of department wants access to all subject classes.

Control your google group members roles in smartadmin

Decide which role your Staff should get- Member or Owner of google groups

Password Settings

Set default passwords, complexity, length and expiry duration

Chromebook login using realsmart

simplify chromebook login and sign your users straight into your school website

Restrict the ability for staff to reset students passwords

The default is to allow any staff member to reset any students password

Orphaned Classes in Google Classroom

What to do if you have unexpectedly lost access to a google classroom

QR Code Login into realsmart

Primary schools can easily log into realsmart and Google Workspace using QR Codes

Create a bespoke Google Classroom

Teachers or SLT are requesting bespoke Classes. Create them in smartadmin.

Users are being suspended that should not be -why is this happening?

If a user leaves the school the MIS will suspend the realsmart and google account.

Summer Admin Tidy-up

It’s the Summer Holidays and everyone knows that the summer holidays are a busy time for school administrators with lots of new kit to unbox and install. We have made it nice and easy for you to manage your year end jobs in smartadmin with the easy to follow guide and FAQ.

Smartsync settings guidance

Manage your data syncs

How to add users in bulk to realsmart groups

e.g. adding all of your year 7 students in to a new group

Password Sync

How to setup password sync, to get started please contact us about syncing your Active Directory passwords to realsmart.

How to upload a favicon to your site

Adding groups to groups in smartadmin

Creating a new group combining many existing groups

MFA Admin Guide

Setting up MFA for your users

Manage group settings

Easily manage your group setting in realsmart

Teaching-Staff and Non-Teaching-Staff Groups

Manage your teaching-staff group by staff Job roles.

New Users and Groups Admin role in realsmart

Not all Admins need superadmin access so we've created a simplified Admin role for Users, Groups and Apps management in smartadmin.

Active Directory Sync - Setting up the tool in Realsmart

This article will describe how to setup your data in Realsmart, to sync to your Active Directory install.

Connecting Realsmart to Apple School Manager via SFTP and Uploading Data

This tutorial will guide you through the process of setting up an SFTP connection between Realsmart and Apple School Manager (ASM) and uploading your student, staff, and class data using Apple-formatted CSV files.

Active Directory Sync - Setting Up Our Tool On Your Windows Server

How to setup the tool, and run the tool on your Windows Server

Quickly add users to groups from a csv

Adding users on mass to groups can be really time consuming. Realsmarts csv uploader simpifies and speeds up the process

Specific users are being suspended very often. Why is this happening?

Update users passwords via csv upload

Quickly change a group of your users passwords via a csv import. e.g all year 7s need a special default or a unique password

smartsites

How To Clear Your Cache

Display Scheduled Images And Information Around Your School With Chrome Sign Builder

404 Error on your smartsite

Are you experiencing a 404 error?

What the 'NOT SECURE' warning on Google Chrome means for your smartsite

How to embed a PDF into a smartsite

Stop Spam Emails Coming Through The Contact Form

Restrict Users To Only Being Able To Post On Certain Categories

realsmart SEO Guide

Website appears to be Down? What should I do

Add houses to your smartsite with smartHouses

How to edit your smartsite menu

Changing your DNS Settings to connect to a new smartsite

IP addresses for realsmart WordPress smartsites

Add A Featured Image For Use In The News Feed

smartredirect - staff and student Dashboards

Create a popup alert on your site

smartblocks

Adding Google Classroom to your realsmart cloud site

Akismet – Spam Filters for WordPress

Getting Started with your smartsite - video playlist

Embedding a Google Drive Folder in a Post or Page

smartstuff and google drive working together

Media Library

Introduction to the media library

Google Calendar Events

Image Widgets

How To Add A SlideShow

Adding a custom website background

Assign user permissions to post on limited categories

Editing Images in WordPress

Embed a PDF into a post or page

Setting up Analytics

How to add realsmart as a homescreen app on your iOS device

WordPress User Roles

Creating Sticky Posts

Using HTML in your sidebar

Scheduling Posts in WordPress

Opening menu items in a new browser tab

Posts too big?

Simple Staff List – Staff Members Plugin for WordPress

Translate Widget

Why the translate widget is no longer supported on your smartsite.

Embedding a google doc into a wordpress page

Smart Notices

How to use smart notices on your website

Site Accessibility

Schools are partially exempt but do need an accessibility statement.

Smart Alerts

How to add an Account Avatar

How to add a profile picture to your account.

Creating an Image Gallery in Wordpress

Adding a gallery to a post in Wordpress.

Uploading a video to Google Drive and embedding in a post or page

Adding videos to your realsmart website

Adding a featured image

Adding featured images to posts and pages.

Embed a google pdf in a post or page

Adding pdfs to your smartsite

Switching on your Snow theme

Add some snowy festive cheer to your website

How to create a student dashboard

Creating a student dashboard on a page.

How to use Smart Google Drive Selector

An introduction to Smart Google Drive Selector for embedding files.

Check that your school website is compliant

School website compliance

Creating a popup for your website using Boxzilla

Setting up and creating a boxzilla popup.

Smart Redirect

Smart Redirect is a realsmart plugin that allows your users to be taken to specific pages upon login.

Switching from Classic to Block Editor

How to switch from classic view to the new gutenberg block view for your page editor.

Creating a Gallery in the Gutenberg Editor

How to upload media and create a gallery in Wordpress using the Gutenberg Editor.

How to update the front page slideshow

How to update or replace images on the front page slideshow carousel.

Embedding a PDF with the Block Editor

Using the Gutenberg File block to embed a PDF.

MAT Nav Items

For our MAT organisations, you may want to create an array of links that can be used by school's within the organisation. For this use case, we have a MAT Nav plugin, that allows you to add and update links centrally to be used on your school's sites.

Setting up Icegram Express on your Wordpress site.

Icegram Express is a plugin that allows you to add an email list to Wordpress that can be used to notify users and parents of things like new posts, mail broadcasts, and recent news.

Using the Accordion Block

A guide on how to use the accordion block in the Gutenberg Editor

Setting up a footer & awards footer.

How to set up a footer & awards footer on your website.

Add Flipbooks to your School Website

Create clickable flipbooks from PDFs on your school website

Infinite Smart Slider using Slickslides

How to use our infinite slider utilising the Slickslides library

Trust admins access to all schools

Jump between your schools from your admin area

Microsoft and ICS Calendar Integration

A WordPress plugin that displays events from Microsoft Calendar or .ics URL using shortcodes.

Staff Vacancies

Get started with our staff vacancies plugin

Why can’t we select other themes for our website?

smarthomework

smartsync

smartportfolios

Getting Started

User Guides

A Parent’s or Guardian's Guide to realsmart

smartportfolio User Guide

The user guide for smartportfolio

smarthomework User Guide

The user guide for smarthomework

The complete list of realsmart user guides

smartlogin User Guide

The user guide for smartportfolio

Remote teaching with Google Meet/Hangouts

Learn how to enable and use Google Meet/Hangouts to teach remotely

Password Updates Guide

User creation and password management guide

User guide for TablePress

A guide on how to get started with TablePress

User guide for Simple Staff List

A guide on how to get started with Simple Staff List

User guide for Social Wall

A guide on connecting social media accounts to the Social Wall plugin.

User guide for Gutenberg Editor

A guide on building a page in the Gutenberg editor.

BE Subpages Widget User Guide

A user guide for setting up subpages in the sidebar of your webpages.

Smash Balloon Facebook Feed User Guide

User guide for the facebook component of the smash balloon social plugins.

MAT Multisite Post Guide

A setup guide for the MAT Multisite Post plugin.

MFA User Guide

Setting Up Two-Factor Authentication (2FA) with Google Authenticator

Smart Alert Plus User Guide

A user guide on how to use the Smart Alert Plus wordpress plugin.

WEN Skills Plugin User Guide

This is a user guide for the WEN Skills WordPress plugin.

Staff Vacancies Plugin - Administrator Guide

This guide explains how to use the SmartPress Staff Vacancies plugin to manage job vacancies on your website.

Smart Parents App user guide

Setting up the smartparents app.

Realsmart Onedrive Shortcode

Adding Onedrive files and folders to your website.

Smart Parents Admin Guide

This is an admin user guide to help admins set up Smartparents App

cPanel

Shortcodes

[smart-files] Shortcode Guide

A user guide for the smart-files shortcode.

[shortcodes] Master List

A list of all shortcodes.

[rs_child_pages_dashboard] Shortcode Guide

A user guide for the rs_child_pages shortcode.

[posts-slider] Shortcode Guide

A user guide for the post-slider shortcode.

[smartCalendar] Shortcode Guide

A user guide for the smartCalendar shortcode.

[smart-houses] Shortcode Guide

A user guide for the smart-houses shortcode.

[sa_tabs] Shortcode Guide

A user guide for the sa_tabs shortcode.

[sa_accordion] Shortcode Guide

A user guide for the sa_accordion shortcode.

[smartTwitter] Shortcode Guide

A user guide for the smartTwitter shortcode.

[sa_alert] Shortcode Guide

A user guide for the sa_alert shortcode.

[quotes] Shortcode Guide

A user guide for the quotes shortcode.

[latest-news] Shortcode Guide

A user guide for the latest-news shortcode.

[show_user_timetable] Shortcode Guide

A user guide for the show_user_timetable shortcode.

[news-blocks] Shortcode Guide

A user guide for the news-blocks shortcode.

[sa_grid] Shortcode Guide

A user guide for the sa_grid shortcode.

[show_user_attendance] Shortcode Guide

A user guide for the show_user_attendance shortcode.

[content-slider] Shortcode Guide

A user guide for the content-slider shortcode.

[smart_stats] Shortcode Guide

A user guide for the smart_stats shortcode.

[smart_countdown_timer] Shortcode Guide

A user guide for the smart_countdown_timer shortcode.

[smart_behaviour] Shortcode Guide

A user guide for the smart_behaviour shortcode.

[front-page-split] Shortcode Guide

A user guide for the front-page-split shortcode.

[front-page-section] Shortcode Guide

A user guide for the front-page-section shortcode.

Data Protection

G Suite

Prevent Emails Going To Junk

realsmart login box stopping me from accessing other accounts

Check your Google Vault backups are set up correctly.

Google Classrooms Not Created For A Teacher

Moving school and need to transfer your data to another account

Only available for transfers from G Suite for Edu accounts but you can transfer to any account inc gmail.com accounts.

How to enable the new Gmail

Gmail sending routing

Calendars in pages or posts

Google Analytics

Adding an email footer for an organisation

Creating a new google Organisation

Share Chrome Browser With Multiple Users Through Profiles

Allow external users to email groups

edit a google group setting so external users can email to groups

Allow users to set up google 2-Step verification

Update your Google Admin Age-based Access Settings.

Check when your Google Meet meeting codes expire to ensure smooth future meeting experiences

Prevent spam, spoofing & phishing with Gmail authentication and MTA Strict Transport Security (MTA-STS) for your domain

Set up SPF, DKIM , DMARC and MTA-STS for your organization

YouTube videos within Google Workspace for Education

Starting February 20th 2023 google are beginning to roll out additional updates to the YouTube player within Google Workspace for Education services.

Are Students removing themselves from classes in google Classroom?

Google have recently added a setting to prevent this.

Create a bespoke Google Classroom

Teachers or SLT are requesting bespoke Classes. Create them in smartadmin.

Google Shared Drive update

Google have rolled out a shared drive update setting the default shared drive limit to 100 GB

Google AI Pro for Education

We are your google trusted partner so can assist with Gemini licenses.

Requesting support from Google

smartparents