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Smart Parents Admin Guide

This is an admin user guide to help admins set up Smartparents App

Updated 18 hours ago

How to Enable the Smartparents App

Sign into Smartadmin
https://provision.realsmart.co.uk/

Navigate to the Smartparents section in the left-hand navigation bar.
https://provision.realsmart.co.uk/admin/smartparents?page=settings

Change the Smartparents setting from No to Yes.

This will enable the Smartparents app for your school and allow you to generate PINs for parents so they can link themselves to their child(ren).

Now complete the school contact details:

  • Phone Number

  • Contact Email

  • School Address

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Now you can choose what you want parents to be able to view:

  • Attendance

  • Achievement

  • Behaviour

  • Students Timetable

  • Google Classroom reporting

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How to Generate PINs for Parents

  • Go to the Smartparents section in the left-hand navigation bar.

  • Select Students.
    https://provision.realsmart.co.uk/admin/smartparents?page=students

  • If you are using smartparents for the 1st time tick the checkbox for all students.
    If you are adding additional parents for new students select the dropdown titled 'Without PINs' and tick the checkbox for all students.

  • Click Generate PINs at the top of the page.

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  • Then multi-tick all users click Export PINs to download a CSV file containing the generated PINs.

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Do not share this entire csv with parents open it and copy the student pins and usernames to send to parents.


How to Send an in App Notification to Parents

You’ll be prompted to fill in the following fields:

  • Title: The main heading that will appear in the app.

  • Brief Description: This appears as a subtitle in app notifications and on devices.

  • Featured Image (optional): Add an image to accompany the notification.

  • Body: The full content of your message, including any formatting or styling.

Tip: You can save a draft and return to it later if you’re not ready to send it immediately.

Once your message is ready, use the Recipients window to choose who will receive it. Anyone listed in the right-hand column will be included, and we will attempt to send the message to their devices.